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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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casimer ciulla

August 17, 2024

5  out of  5
rating by casimer ciulla
"Outstanding"
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brenda Pantoja

August 16, 2024

5  out of  5
rating by brenda Pantoja
"She was a great help n did her job quick thanks a lot for the help"
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jj ensey

August 5, 2024

5  out of  5
rating by jj ensey
"After many years with State Farm at this office my opinion has not changed. This team gives the very best support, today Adam Subah was able to help me with a ton of information. He was knowledgeable, honest and was not trying to hurry me off of the phone. He makes this office of superstars like Aaron O'Brian and all I have dealt with even better. Thank you all! I hope this generates positive business and long lasting personal experiences for others. Thank you to this State Farm/Chrystal McEachern team!"
We responded:
"Thank you for your review- we appreciate customers like you!"
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Jamie Subuh

July 10, 2024

5  out of  5
rating by Jamie Subuh
"My husband and I just switched to state farm and we really like it so far. Adam was really nice and helpful throughout the process. Thanks for everything!"
We responded:
"Hi Jamie! Thank you for taking the time to write a review! Adam is helping many people with their insurance in Kansas. :) We appreciate your business and look forward to serving you and your family in the future! "
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Abdulla Subuh

July 10, 2024

5  out of  5
rating by Abdulla Subuh
"Just switched to state farm from travelers. Your customer service is excellent. Adam did a great job with my policies. Thank you"
We responded:
"Thank YOU! Adam is one of the best on our team, I am happy to hear you are now with our Agency. We appreciate your business and look forward to serving you and your family at State Farm. "
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Lori Limchayseng

July 2, 2024

5  out of  5
rating by Lori Limchayseng
"Five stars for Sydney and the Crystal McEachern State Farm Office! Sydney (State Farm office manager) is a true professional! I recently needed help with a new lease and insurance. Her positive attitude and excellent customer service made the whole process enjoyable. Sydney truly went the extra mile to get the policy in place to meet my short deadline requirement, all while presenting the best options available. Highly recommend!"
We responded:
"Thank you so much for the kind review Lori!! Sydney is truly one of a kind and cares deeply for our customers. We appreciate clients like you and your family and enjoy working with you all! I appreciate your business and look forward to serving you in the future!! :)"
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Rebecca Rubio

July 1, 2024

5  out of  5
rating by Rebecca Rubio
"Sydney’s so sweet and nice. Loved talking to her. She was very knowledgeable and went over alot of options with me."
We responded:
"Sydney is the BEST!! She brings joy to the office every day and cares deeply about our customers. Thank you for sharing your experience and writing a review. We appreciate your business and look forward to serving you in the future! "
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Mark Bowman

July 1, 2024

5  out of  5
rating by Mark Bowman
"Sydney Truillinger"
We responded:
"Thank you for the 5 Star rating Mark!! I’m glad Sydney is there to help both of us with our “tech” issues! 😂 We appreciate your business and look forward to serving you in the future! "
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John Hill

July 1, 2024

5  out of  5
rating by John Hill
"Sydney was great and very helpful"
We responded:
"That’s great! Thank you for taking the time to write a review, it means a lot! We appreciate your support and look forward to serving you in the future! "
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Shane McGuire

July 1, 2024

5  out of  5
rating by Shane McGuire
"Adam saved me $200 a month Over American Family"
We responded:
"Hi Shane! I’m glad to hear Adam was able to help you save some money! Thank you for your business and we look forward to serving you in the future! "
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Spencer

July 1, 2024

5  out of  5
rating by Spencer
"Very good I enjoyed my insurance guy Adam he did very precise and organized ty you for setting me up"
We responded:
"Hi Spencer! I’m happy to hear Adam took great care of you! Thank you for keeping your business local. We appreciate your support and look forward to serving you! "
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Marlan Smith

June 24, 2024

5  out of  5
rating by Marlan Smith
"Job well done auto and house. God Bless"
We responded:
"Thank you Marlan!! We appreciate your business and look forward to serving you! "
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john feikert

May 5, 2024

5  out of  5
rating by john feikert
"I have had only two agents during my 25-year partnership with State Farm. Both agents have been great but Crystal is a special person that really knows how to provide customer service. Whether you are dealing with her of a member of her team, you are always provided resolution in a minimal amount of time which is greatly appreciated. I would recommend contacting Crystal for your insurance needs."
We responded:
"You are awesome, John! Thank you so much for taking the time to write such a sweet, thoughtful review. We hope to grow our business with customers just like you! Please let us know if there’s anything you need, we look forward to continuing to serve you and your family! :) "
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J Alva

February 16, 2024

5  out of  5
rating by J Alva
"Sydney was very helpful in getting my auto set up, I would very much recommend her."
We responded:
"Sydney is awesome!! Thank you for your review. We appreciate your business and look forward to serving you in the future. "
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Theresa Burckhard

January 4, 2024

5  out of  5
rating by Theresa Burckhard
"Staff is great, switch over insurance, They were extremely help, save me lot money"
We responded:
"Thank you for the review, Theresa! It was a pleasure visiting with you yesterday and we look forward to serving you for years to come! Welcome to State Farm!"
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Lizet

November 29, 2023

1  out of  5
rating by Lizet
"If i could leave a -100 review i would. Horrible experience with “ Aaron “ make sure you explain things to him as if he were a 5 year old or else he will process an estimate for $200+ & deny a refund. Took my money without my consent nothing but trouble with this agency save your time & money to go else where !!"
We responded:
"Hello, thank you for your feedback, unfortunately I cannot find you in our system, but I would be happy to address any concerns or answer any questions you may have as we strive for excellent customer service. You can reach me directly at 316-425-0925. Thank you and I look forward to hearing from you. "
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Amanda Wheeler

September 11, 2023

5  out of  5
rating by Amanda Wheeler
"Great staff! Crystal always replies within a few hours. Great service"
We responded:
"Aww!! Thank you Amanda for the kind review!! I have appreciated your business over the years and look forward to continuing to work with you and your family. 😊"
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Ben Buchanan

July 27, 2023

5  out of  5
rating by Ben Buchanan
"I have been a client of Crystals almost as long as she has been a State Farm agent. I have always had excellent customer service and a sense of not just being a client but a friend. Recently I have worked with Gabrielle on Life and Auto policies. Gabrielle has been wonderful to work with. She has been very knowledgeable and has taken the time to make sure all my questions are answered."
We responded:
"Ben, Thank you so much for such a great review! Yes, you are a long-time client of mine, but you ARE a friend too!! Thank you for trusting my team and I to take care of your insurance needs all of these years! I appreciate your business! "
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Sean Martin

July 19, 2023

5  out of  5
rating by Sean Martin
"My agent Gabrielle is awesome! I have recently moved to Wichita and I needed Auto and Rental insurance for my new car and apartment. Gabrielle was very welcoming and so wonderful to work with. She made the whole process easy and smoothly! If you ever need an insurance agent, ask for Gabrielle! She's the absolute best!"
We responded:
"Welcome to Wichita, Sean! We are so glad that you chose our office to help you out and that Gabrielle was able to get you set up with exactly what you needed all while making the process easy and smooth! We look forward to helping you for many years to come! "
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Mariah Brooks

July 19, 2023

5  out of  5
rating by Mariah Brooks
"Sydney is fabulous! Her help was so appreciated and we have transferred all of our policies to the farm!"
We responded:
"Welcome to State Farm! We are so glad that Sydney was able to get you taken care of, we look forward to helping you for many more years to come! "
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Nicholas Franchett

July 12, 2023

5  out of  5
rating by Nicholas Franchett
"Gabrielle was very helpful explaining the difference in coverage. Helped with understanding PIP, Under Insured and Un-Insured coverages on my vehicles."
We responded:
"We are so glad you had such an awesome experience with our office! We take pride in not only ensuring our customers but also in helping educate our customers to make sure that they get exactly the coverages that they need! Welcome to State Farm, we are happy to have you and look forward to working with you for years to come! "
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Elvin Aldana

May 19, 2023

5  out of  5
rating by Elvin Aldana
"Excellent customer service from Gabrielle and she assisted with my transition from renters insurance to homeowner's insurance and provided me different options to get exactly what I was looking for."
We responded:
"We are so glad that Gabrielle was able to help you out and get you set up with exactly what you needed for your family! We appreciate your business and look forward to helping you out for years to come! "
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Chase Benny

May 14, 2023

5  out of  5
rating by Chase Benny
"I am sooooooo happy I switched my auto insurance over to State Farm! I worked with Sydney and Gabrielle. They were wonderfull, they explained my policy in detail and helped me make sure it was exactly what I wanted and also needed! Easiest and best experience in switching companies I have experienced."
We responded:
"Thank you for the great review, Chase! Gabrielle and Sydney are total sweethearts and always try their best to help our customers the best they can! We are glad to hear that they made your switch to our office so easy and enjoyable! "
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Jora Cat

May 14, 2023

5  out of  5
rating by Jora Cat
"I was recently shopping around for Renter's insurance and contacted State Farm. Sydney helped me understand the importance of having Renter's insurance and how important it is to keep all my valuables protected. Sydney was extremely knowledgeable and her customer service was out of this world. I definitely recommend calling State Farm if your looking for Renters insurance!!"
We responded:
"Thank you so much for taking the time to review your experience with our office- we are thrilled to hear it was such a positive one and that Sydney was able to help you out! Sydney is a total Rockstar here at the office and we just love the way she takes time to help educate our customers on their insurance decisions! We are here to help, please stop by the office anytime and say hello. :) "
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Alexander El-Chami

May 4, 2023

5  out of  5
rating by Alexander El-Chami
"Always a pleasure to do business here! I have insured two vehicles with them now and have been helped promptly and treated very friendly! Sydney was extremely helpful and got me set up for adding a second car to my policy super fast! Thank you so much!"
We responded:
"We are so happy that you've been happy with your interactions with the staff at our office - we think they are pretty great! Thank you for your business, we look forward to helping you for years to come! :) "